FAQ
How does the full body warming system work?
Don't get discouraged if your doll's body isn't warm in the first 30 to 60 minutes.Silicone is good at insulating heat, so it takes a little longer to travel outwards to the skin and body. On average, it could take around 2 hours to fully warm your doll.If you're having difficulty with the internal full-body heating system, you might not be giving it enough time. The difference is night and day, and you'llnotice right away if you just give it enough time.
SAFETY FIRST.
NEVER LEAVE YOUR DOLL ALONE FOR AN EXTENDED PERIOD WHILE USING THE HEATING SYSTEM. TOO MUCH HEAT EXPOSURE COULD DAMAGE THE MATERIALS.
SAFETY FIRST.
NEVER LEAVE YOUR DOLL ALONE FOR AN EXTENDED PERIOD WHILE USING THE HEATING SYSTEM. TOO MUCH HEAT EXPOSURE COULD DAMAGE THE MATERIALS.
Are your sex dolls waterproof?
The surface of the doll is waterproof, but it is strictly forbidden to soak the doll directly in water or a bathtub, because the electronic components inside the doll are easy to short-circuit, causing damage to the doll.
How can I know whether the doll is exactly the same as photos show?
Before shipping, we will check and take photos to get your confirmation. Please contact us for more detailed photos and videos if you have any questions.Also, you can see most videos in the doll links. We are confident about what we are selling.
How to maintain the doll? Do I enjoy after-sale service?
Please maintain the doll as the manual. If you have any problems, please contact your vendor or us directly. We will help you.We are responsible for shipping and quality issues. And you will be enjoying lifetime service.
How to prevent fading of body painting?
The realistic body painting may fade gradually over time due to friction and cleaning. The coloring ability of the ultra-soft silicone body is comparatively limited. After friction and the influence of the oils of silicone material, the body painting may gradually fade.
When changing your doll's clothes, please do so gently. We suggest using smooth fabrics (for the clothes, coverlet, and cushion cover) to reduce the risk of paint fading caused by friction during use.
When changing your doll's clothes, please do so gently. We suggest using smooth fabrics (for the clothes, coverlet, and cushion cover) to reduce the risk of paint fading caused by friction during use.
What payment methods do you accept?
We offer two payment methods:
Bank transfer,PayPal
Stripe (available soon)
Bank transfer,PayPal
Stripe (available soon)
Do you offer a guarantee for my order?
We recommend documenting the unboxing process by taking videos or photos as proof of receiving your sex doll. If your doll arrives damaged during delivery, contact us immediately for assistance.
Can i visit to your store before order?
No, sorry that our warehouse license doesn’t support visiting or picking up the parcel anymore, and here are our ready doll images for you to check the doll body, and you can also email us for the real doll pictures.
How long can your sex dolls last?
With great care and good maintenance, our sex dolls have been known to last as long as 10 years!
How often do I need to maintain my doll?
We sell only high-quality sex dolls, hence they do not produce odors or oils often. However, every once in a week, you’ll need to clean and wipe down your doll. Check out our instruction page to know how to care for your doll.